Please note: fraudsters can use techniques to try and infiltrate your dealings with BI. These ‘phishing’ emails may contain threats of account suspension, make unreasonable demands for payment, or suggest alternative bank details. We will never change our bank details without informing you on an official BI email. If you receive an email informing you of a change of bank details please check by contacting your account manager or call your local office on the number(s) listed below. All our email addresses end with biwine.com and genuine emails from us will never contain another word within the domain address (such as mail.biwine.com) or alternative suffix (such as .org).